Let's talk Product Design
Meet the team who’s turning complex automation into intuitive flows that make customers not just use Manychat but actually enjoy it.
What drives us
We bring the most human and authentic experiences to Manychat users, focusing on real needs over clout-chasing.
- 1.
A human-first approach
Every screen, every flow, every click — it’s built to feel human. If it doesn’t build trust, it’s out.
- 2.
Clarity over complexity
Our benchmark is great design that makes complex automation feel intuitive.
- 3.
Wow every time
We obsess over tiny details that add up to a big hell yes, making Manychat fun, modern, and approachable.
- 4.
Design that delivers
Design here drives growth — we create learnable product experiences that power long-term revenue.
- 5.
Thinking ahead
Always-on curiosity keeps us moving forward. We’re not just designing for today’s workflows but for tomorrow’s opportunities.
- 6.
Collab, not hand-off
Every win is shared because problems are solved together as we co-design solutions across disciplines.
Open Product Design positions
Not your average Design team
Many viewpoints coming together to build simple, human, and useful experiences.
Small-team vibe, big-company reach
Nimble enough to move fast, yet large enough to scale our impact.
Impact > noise
We solve real problems for real people with integrity. Hype doesn’t make the cut.
Design as a strategic driver
Here, design shapes strategy, not just pixels. We connect customer value with business growth.
Curiosity is our default setting
We debate hard, ask questions relentlessly, and learn from every challenge.
Take the wheel
Designers make the call, move fast, and own their decisions. Less permission-seeking, more impact.
Meet our leaders
Get to know the people guiding our vision.
Meet your future team
Our organization includes several specialized functions, organized by customer journey phases, working across teams and disciplines.
Product Design
01Organized by journey phases, we focus on end-to-end user experiences across every stage of the customer lifecycle.
Research Team
02We lead strategic research initiatives to validate product decisions, establish UX benchmarks, and identify high-value customer activities using JTBD methodology.
Design Systems Team
03We work to scale design delivery, standardize our visual language, improve accessibility, and create consistency across the platform. Half measures are never an option; we focus on addressing UX issues systematically rather than through one-off fixes.
Research Operations
04Our focus is on setting up long-term research engagements, improving access to the right users for testing, and establishing tooling and frameworks for learning about how our customers explore, adopt, and use our products.
