Operations Manager
The Role:
Our busy office needs a reliable, well-organized Operations Manager to handle day-to-day operations.

As the Operations Manager, you will be responsible for developing intra-office communication protocols, streamlining administrative, recruiting, and HR procedures, managing day-to-day office technical and administrative support and truly be the staple that keeps our business together. We're looking for an energetic professional who LOVES wearing multiple hats. This position includes advancement opportunities for the right candidate as well as full benefits after a 30-day probationary period.

So, if you're a jack/jane-of-all-trades, efficient and a star at managing your time than we want to hear from you!

Your responsibilities include but not limited to:

Office Operations

  • Design and implement office policies by establishing standards and procedures measuring results against standards; making necessary adjustments

  • Answering or directing inquiries

  • Manage packages and mail, review and distribute accordingly

  • Liaison with Property Manager for all office needs including tenant improvements, and maintenance

  • Ensures operation of equipment; maintaining equipment inventories; evaluating new equipment

  • Prepare desk for new hires

  • Own our office space, so it's welcoming, presentable adding your special touch

  • Vendors relationship & management

  • Catering liaison for lunch meetings as requested

  • Admin for two executives for travel arrangements & accommodations

  • Protects operations by keeping information confidential

  • Track key data and update related reports

  • Own team Wiki page and policies and guidelines, ensuring they are comprehensive and up-to-date

  • Drive and coordinate workflows across two our offices and work quickly and independently in this capacity

Culture Ambassador & Event Coordinator

  • All company sponsored event planning, coordinating and all logistic for a successful event

  • Company gifts

Human Resources

  • Recruiting logistics for various open positions

  • Onboarding logistics with new hire orientation & office tour

  • Offboarding logistics

  • Managing all applicable HR matters (guidance will be provided)

Information Technology

  • Equipment ordering for new hires

  • Software purchasing

  • Asset management

  • Systems access management

  • Conferencing solution


  • All purchasing receipts to Accounting & help reconcile

  • Issued checks to provide info to Accounting

  • Liaison with Accounting with any & all vendor relationships

  • Track key data and update related reports

Our Ideal Candidate has:
  • Associate degree required (B.A. or B.S. preferred)
  • Proficiency in Google Suite and MS Office (PowerPoint and Excel)
  • Advanced computer skills
  • Excellent organizational and written and verbal communication skills
  • Comfort with a fast-paced environment
  • Trusted to handle information and tasks of a highly confidential and critical nature
    Location & Benefits:
    Love seafood, bridges and hills? Great! Our office is located in downtown San Francisco, surrounded by other successful startups and campuses (you know who we mean), and offers great opportunities for learning and collaboration. If you're not currently living in San Francisco, but are open to relocating and seem like a great fit, we're open to discussing relocation packages.

    We're big believers in taking care of our customers first, but we know the value of giving our minds time to unwind and recharge. We offer an unlimited PTO policy, and trust our team members to get the job done before heading out to their next adventure!

    We're looking for people who're excited by the opportunity to become a part of this new discipline's founding team and bring Messenger Marketing to the world of small and medium businesses.

    Learn more about Messenger Marketing and why it's poised to become a huge new field of marketing at http://messengermarketing.com

    ManyChat is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

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